Frequently Asked Questions

Do you offer bundles?

Yes, click here for more info.

Do you offer refunds?

Yes, every purchase is covered by our 30-day money-back guarantee. If you're not happy with a purchase, just contact us.

Are your plugins compatible with Apple silicon Macs?

Yes, all of our plugins run natively on Apple silicon (M1 and later).

Do your plugins work with the current macOS and Final Cut Pro?

Yes. They work with the current versions of macOS and Final Cut Pro, on Intel and Apple silicon Macs. Updates are included at no extra cost.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express, Discover, etc.), Apple Pay, Google Pay, and PayPal.

How do I get the products after I purchase?

After checking out; there will be a link to download on the confirmation page. You will also receive an email with a link to download your purchase. You can also create an account to access your purchases anytime you like.

How do I install these plugins?

We've made the installation process extremely easy. Simply download the file and run the installer (the .app file). The installer will put everything in the right place and have you editing in no time.

Do your products work with 4K and 8K?

Yes, our products are designed to work with all resolutions supported by Final Cut Pro.

How do I download my previous purchases?

Click on the "Create Account" link in the top right corner of the screen. Create an account with the same email address that you used when you purchased from us. You will then be able to log in and download your previous purchases.

Are your products compatible older versions of Final Cut Pro?

All of our products (except for a few that are clearly marked on their product pages - e.g. Keyframe Replacer) are compatible with FCP 10.0.6 and higher.

Do I need to have Apple Motion installed to use your effects?

No, you do not need Apple Motion to use any of our products.

Your website won't accept my credit card. What should I do?

Make sure that you have correctly entered the address associated with the card and the CVV code on the back. If either of these are incorrect, your card will be declined.

If you're certain that you have entered this information correctly, call the phone number on your card and ask why it's not being accepted.

Can I install your products on more than one machine?

Yes, you can install each copy of our products that your purchase on up to 5 of your machines.

If you have any questions or concerns, please contact us. We're always happy to help!